2019 Recruitment: Massive Job Opportunities at ipNX Nigeria Limited

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ipNX is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.

We are recruiting to fill the vacant position below:

Job Title: Territory Manager
Job ID: 33Location: Lagos Island, LagosDepartment: Network Services DivisionFunction: Business DevelopmentReporting to: Head, Corporate SalesLocation: IslandTravel Frequency: Rarely

Purpose of the Job

  • The Territory Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking / hunting out new clients & businesses within the assigned territory.
  • The role ensures an excellent client experience / service delivery satisfaction at all times and works in collaboration with the account teams to ensure smooth transition of accounts into the business.
  • The territory manager manages and oversee account managers working within the given territory.

Expected Key Results:

  • Achieve set revenue growth.
  • Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
  • Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
  • Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications & Functional Skills

  • B.Sc in Engineering / Computer Science / Marketing / Sales / related disciplines
  • Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
  • Good Microsoft office suite competence, CRM competence, including Visio
  • Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

  • At least 5 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
  • Must demonstrate interpersonal capabilities

Other Requirements:

  • Customer Focused
  • Understanding of Strategic Accounts
  • Action oriented
  • Result Driven
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality

Method of Application
Interested and qualified candidates should:Click here to apply online

Job Title: Network Support Engineer

Job ID: 44Location: Garki, AbujaDepartment: Network Operations:B2BFunction: Network Implementation & SupportReporting to: Regional Head, Implementation & SupportTravel Frequency: Occasionally

Purpose of the Job

  • To improve on the SLAs with customers by reducing the MTTR which will translate to improve service to customers.

Expected Key Results

  • Provision of support to corporate and retail clients, in the form of timely fault diagnosis and resolution.
  • Monitoring and troubleshooting of the core network with the aim of proffering quick and accurate resolution to core network problems.
  • Managing Pre-Installation procedures (site survey), and actual installation, integration and maintenance of microwave radio links (point-to-point, point-to-multipoint and NLOS).
  • Establishing and managing end-to-end connectivity for banks and other corporate bodies.
  • Installation, configuration and integration of new clients into the network.
  • Providing adequate back-end support for field engineers.

Educational Qualifications & Functional Skills

  • Minimum 2.2/Upper Credit Bachelor’s Degree in Computer Engineering /Electrical engineering or Computer Science.
  • Professional Qualification : CCNA, CCNP

Work Experience:

  • Minimum of 1 year experience.

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning

Method of Application
Interested and qualified candidates should:Click here to apply online

Job Title: Employee Experience and Communications Officer
Job ID: 58Location: LagosDepartment: Human Capital ManagementFunction: Content creation/curation, employee experience, internal & external communications.Reporting to: Head, HR OperationsTravel Frequency: Occasional
Purpose of the Job

  • Responsible for creating and executing a digital communication strategy for engaging with employees. Also, monitoring and improving the overall employee experience across company culture, physical space and technology to produce an engaged, motivated and high performing workforce.

Expected Key Results

  • Wholesome employee experience.
  • Internal communication & content curation duties.
  • Develop strategies and initiatives that would enhance employee experience.
  • Monitoring employee experience KPIs (satisfaction, engagement, productivity) as it relates to company culture, physical space and technology tools.
  • Drive leadership awareness, commitment and accountability for the employee experience and diversity and inclusion.
  • Foster positive employer-employee relationships through effective communication.
  • Design & review copy for print and digital platforms.
  • Handle protocols for internal corporate announcements. Create alignment by taking concepts/ideas from various stakeholders to create deeply resonating & engaging content.
  • Manage and update all ipNX internal employee digital presences such as career portal, Intranet, etc.
  • Report to Executive Director, Corporate Services on trends on all employee experience touch points.
  • Create SLAs for vendors as it pertains content and designs for corporate services.
  • Assist with general administrative/corporate duties as necessary.
  • Perform other duties as assigned by the Executive Director, Corporate Services.

Educational Qualifications & Functional Skills

  • Minimum 2.2/Upper Credit, Bachelor’s degree in Computer Science, HR, Communications, Public Relations or related discipline.
  • Training/certification in user experience design, user research, usability design or product design is an added advantage.
  • Portfolio/case studies- Visual design: e.g fliers, magazines, advertising campaigns etc, User experience design assets: personas, journey maps, wireframes, usability tests etc, copy writing and Video editing and post-production.
  • Web design & development: HTML, CSS & JS (Experience of frontend frameworks like Angular, React or Vue.js is a bonus)
  • User experience design tools: usability testing, user research, wireframing, prototyping, A/B testing

Work Experience:

  • 1-2 years of experience in similar capacity.
  • Experience with user experience design techniques e.g. user research, usability testing, wireframing, prototyping, journey mapping, personas etc.
  • Creative copywriting, for presentations, email copies, publicity and advertising assets.
  • Experience with Adobe Creative Cloud i.e. XD, Photoshop, Illustrator, InDesign, AfterEffects, Premiere Pro.
  • Experience with CMS i.e. WordPress, Blogger, LinkedIn Publishing, Medium
  • Experience working in social media, online publishing or digital marketing and its tools e.g. Mailchimp.
  • Experience working with analytics tools e.g. Google Analytics

Other Requirements:

  • Storytelling
  • Customer Focus
  • Ability to sell
  • Action orientation
  • Ability to optimize work processes
  • Tech savvy
  • Drive results
  • Self Development
  • Nimble Learning
  • Resilience

Method of Application
Interested and qualified candidates should:Click here to apply online

Job Title: Network Implementation & Support Engineer

Job ID: 48Location: Trans Amadi Estate, Port HarcourtDepartment: Business DivisionFunction: Implementation & SupportReporting to: Team Lead, Operations & Maintenance (East)Travel Frequency: Occasionally

Purpose of the Job

  • To improve on the SLAs with customers by reducing the MTTR which also translates to improve service to customers.

Expected Key Results

  • Corporate/FOS Incident Management
  • Preventive Maintenance
  • Re-sale Engineering
  • Report Management
  • Back Office Support
  • Project Implementation Management
  • Inventory Management

Educational Qualifications & Functional Skills

  • Minimum 2.2/Upper Credit Bachelor’s Degree in Computer Engineering, Electrical Electronics or any IT related degree
  • Customer centric and stakeholders’ management
  • Good LAN/WAN network design and implementation skills.
  • Ability to solve complex problems in the shortest available time using honed analytical skills.
  • Good interpersonal skills with customers, vendors and members of team.
  • Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.
  • Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable.

Work Experience:

  • At least 2 years in telecommunications industry.

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning

How to ApplyInterested and qualified candidates should:Click here to apply online

Job Title: Team Lead, Procurement

Job ID: 59Location: LagosDepartment: Supply Chain ManagementFunction: ProcurementReporting to: Head, Supply Chain ManagementTravel Frequency: N/A

Purpose of the Job

  • Provide and drive procurement (acquisition of goods and services) activities in order to provide effective support to user departments, getting the best value, quality and impacting the bottom line positively through cost reduction.

Expected Key Results:

  • Procurement Management
  • Expediting
  • Stakeholders Relationship management
  • Sourcing and tender evaluation
  • Team development

Educational Qualifications & Functional Skills

  • Minimum 2.2/Upper Credit, Bachelor’s Degree Social and Management Sciences or other related fields.
  • MBA/M.Sc in related fields (added advantage)
  • Certified Professional in Supply Management (added advantage)
  • Chartered institute of purchasing and supply certification (added advantage)
  • Knowledge of Contract management will be an added advantage
  • Strong negotiation skills.
  • Conduct staff training and identify development needs.
  • Excellent problem solving and analytical ability.
  • Ability to write policies and procedures
  • Knowledge of SUN system application or any other accounting software.
  • Project and time management.
  • Sound judgment and initiative.

Work Experience:

  • 4-5 year’s relevant experience.
  • Other Requirements:
  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learner
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality

Method of Application
Interested and qualified candidates should:Click here to apply online

Job Title: Campaign Lead

Job ID: 71Location: LagosDepartment: Retail DivisionFunction: Campaigns ManagementReporting to: Head, Sales & MarketingTravel Frequency: Occasionally

Purpose of the Job

  • This role will shape the creative direction, media planning and buying strategies, and integrated digital activities across ipNX’s campaigns.
  • To be responsible for developing, planning and directing the promotional activities for ipNX’s products in order to create brand awareness, while communicating the benefits of ipNX’s products to customers and prospects.
  • To build brand and audiences; integrating marketing, insight and engagement; and promoting products.
  • Adopt innovative ways to develop the ipNXs audiences, target new visitors and drive revenue.

Expected Key Results

  • Execute Advertising and Campaign Strategy
  • Public Relations
  • Advertising and Campaign Budget Management, Activities and Communication
  • Campaign Reporting and Analysis
  • Stakeholder Management
  • Successful Partnership for Revenue Growth and Sustainability

Educational Qualifications & Functional Skills

  • A Bachelor’s Degree in Sales, Business Administration, Marketing, Public Relations, International Relations, Information Technology, Business Administration or a related field (2.2/Upper Credit Minimum)
  • Professional qualification with the Chartered Institute of Marketing or its equivalent
  • Expert understanding of the ad tech landscape, including the different products and companies
  • Ability to navigate, influence, manage and lead cross-functional teams without direct line supervision
  • Ability to manage through ambiguity and balance multiple dynamic priorities
  • Influential storytelling skills, verbal and written
  • Communication, analytical and partnership skills
  • Knowledge of building B2B demand generation strategies and campaigns
  • Ability to balance strategy and campaign execution
  • Project management and execution skills
  • Ability to be a Technological savvy which is necessary for today’s business to gain a wider consumer reach ability to build good working relationships across diverse business areas and functions, you will be a team player with a positive and flexible attitude to work
  • Ability to lead a team towards growth to enhance sales volumes and enhance revenue generation
  • Have an entrepreneurial spirit
  • Analytic skills must be keen in conducting research and data-driven insights, having an in-depth knowledge of the business’s product, strategic, analytical and marketing concepts
  • Ability to possess interpersonal skills that will encourage openness and trust both internally and externally. Showing calmness under stressful situations and in uncertainty, inspiring the same in his team
  • Ability to use MS Word and PowerPoint, which are necessary for creating both visually and verbally engaging reports and presentations
  • A strong team player, who supports their colleagues and share their skills
  • Good interpersonal & work flow management skills

Work Experience:

  • 10 or more years of consumer marketing/media experience, with a focus on direct response strategy
  • 6 or more years of experience on a client marketing team or a media agency
  • 4 or more years of digital direct response campaign experience
  • Experience in developing data driven media strategies
  • Experience collaborating with creative teams for joint, idea led media plans
  • Experience with converting B2B leads to sales and the previous use of marketing automation tools
  • Experience developing national and local campaigns
  • Extensive marketing experience across all marketing and communications channels and a broad knowledge of campaign planning, execution, agency management & post-event analysis
  • Strong experience of stakeholder management
  • Experience analyzing campaign results and measure performance against KPIs
  • Experience in budgeting, forecasting and planning experience in an operational environment
  • Experience in using data to illustrate business conclusions
  • Proven track record of achieving targets and driving sales growth in a business
  • Prior experience in product management
  • Previous experience successfully managing Marketing team ideally from a similar industry
  • Strong experience as a line manager and a coach leading diverse teams

Other Requirements:

  • Customer Focus
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality.

How to ApplyInterested and qualified candidates should:Click here to apply online

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